Note: Our products are designed, manufactured, and shipped from the US.
Shipping & Returns
Shipping Information
As simple as it gets!
At Line and Lore Designs, we prioritize reliable and efficient shipping. We offer flat-rate shipping via USPS priority mail. This is the most cost-effective shipping option that offers package tracking. If you would like expedited shipping, contact us for options. Our commitment is to ensure your creations reach you swiftly and safely.
Returns Policy
We understand that sometimes returns are necessary. At Line and Lore Designs, we accept returns within 15 days from the original shipping date, provided the items are unused and in their original packaging. This policy ensures that our products meet your expectations. Exceptions are made for items that arrive defective or damaged during transit. Your satisfaction is our priority.
Sale items may only be returned if they are damaged or defective.
How to return an item
Please contact us for a return number (RMA number) before returning any items. We must receive your request within 15 days of your order to accept your return.
Get in Touch with Us
We’re here to assist with any shipping inquiries or custom quotes you may need. Feel free to reach out to us for personalized assistance.
Discover Our Unique Collection
Explore our curated collection of texture mats and discover the stories they tell. For more information or to discuss custom options, contact us today.
